7u7 ai Privacy Policy

1 Introduction

7u7 ai ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use our website (https://7u7ai.win), mobile app, or any related services.

This Privacy Policy has been drafted in accordance with international data protection standards, particularly GDPR guidelines. By using our platform, you are deemed to have accepted this policy. If you have any questions about data protection, feel free to contact us at any time.

2 What Information We Collect

We collect different types of information at various stages of your relationship with us. Full details are provided below:

a) Information Provided Directly by You:

• Name, date of birth, gender, and nationality
• Email Address & Mobile Number
• Residential Address
• National ID, passport, or driving license details (for KYC verification)
• Payment method details (Mobile Banking, Nagad number, etc.)

b) Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• Time spent on the platform and list of pages visited
• Gaming Activity & Transaction History
• Information Collected via Cookies and Similar Tracking Technologies

3 How Information Is Used

7u7 ai uses your information only for specific, legitimate purposes. We never use your data beyond what is necessary. The main reasons we process your information are outlined below:

• Account Management: For registration, login, and account security.
• Service Delivery: For gaming services, transaction processing, and customer support.
• Identity Verification (KYC): For fulfilling legal obligations and preventing fraud.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (with your consent).
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with lawful requests from government authorities and adhere to AML regulations.
• Service Improvement: To analyze user experience and improve the platform.

4 When Information Is Shared

7u7 ai does not generally share your information with third parties. However, there are specific circumstances where sharing may occur:

• Payment Processor: To complete transactions via Mobile Banking, Nagad, or other approved payment partners.
• Game Provider: With our licensed game software partners for the operation of gaming services.
• Legal Authorities: In response to a valid court order or regulatory authority request.
• KYC Services: With trusted third-party verification services for identity verification.
• Cybersecurity Partner: For fraud detection and prevention purposes.

All third-party partners are contractually bound to uphold the same privacy standards. Your data is used solely for its specified purpose.

5 Cookie Policy

7u7 ai uses cookies and similar technologies on its website. Cookies are small data files stored in your browser. They help enhance your experience and ensure the platform functions properly.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

6 Data Security

To protect your information, 7u7 ai employs industry-standard security measures. Our security infrastructure includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Systems are always active to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Data Backup: Secure backups in encrypted cloud storage.
• Staff Training: All our staff are trained in data protection.

7 Data Retention Period

We retain your data only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (for legal reasons).
• Transaction Records: Up to 7 years, in accordance with international financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 3 years.
• Cookie Data: Varies by cookie type (up to 2 years).
• Support Contact: Up to 2 years.

Once the retention period expires, your data will be securely deleted or anonymized.

8 Your Rights

As a 7u7 ai platform user, you have several important rights regarding your personal data. We are committed to upholding these rights:

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

9 Minor Protection

7u7 ai is an adults-only gaming platform. No one under the age of 18 is permitted to use our services. We do not knowingly collect any information from minors.

If we suspect that an account has been created by a minor, we will immediately suspend it and delete all associated data. If you believe your child is using our platform, please contact us right away.

10 Policy Changes

7u7 ai may update this Privacy Policy from time to time. For significant changes, we will notify you in advance by email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact

For any questions or concerns regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We are available 24/7, every day of the week.

• Email: [email protected]
• Live Chat: available at the bottom-right corner of the platform
• Response Time: typically within 24–48 hours